Manage Active User Sessions
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Active User Sessions...
Requires System-level Active User Sessions - View permissions to view the information, Add/Edit to manage the Sessions
System Users in a role with the appropriate System-level permissions can view and/or manage Active User Sessions. By default, a System Administrator and System Manager have these permissions to view the Active User Sessions, but not a System Member. By default, only a System Administrator
The Active User Sessions screen appears in a new browser tab and is periodically updated. When you are done viewing the information, you can either close the tab or use it to view other Status menu items, such as the Job Management Queue.
A given User may have multiple entries to reflect multiple logins to different Projects and/or devices (for example, two different IP addresses).
A User entry will no longer appear on the Active User Sessions list after the following:
- a User logout
- a User inactivity timeout
- a User TP Auth timeout
User Session Information
The columns display information about the various Users currently logged into Digital Reef, as follows:
- Username, First/Last Name, Email - Information about the User who accessed the Project. The meaning of this information varies depending on whether Digital Reef is configured for TransPerfect Authentication (TP Auth) or Standard Authentication; for information about these authentication methods, see Add or Edit an Organization User.
- Project Name/Description, Organization - Information about the Project the User is currently working with.
- Session Time – The amount of time the User has been logged in, using the format dd hh:mm:ss, depending on the available information. If the day value is zero, then it is not shown. Sample session time: 00:33:18. This column is updated continuously and is sortable, descending first.
- Idle Time – The amount of time since the User was last active, in the format hh:mm:ss, depending on the available information. Sample idle time: 00:10:07. This column is updated continuously and is sortable, descending first.
- IP Address – The IP address from which the User logged in .
If Standard Authentication is configured, you can right-click a session or open the option menu at its far right end to use the Log out on All Devices option, which logs the listed User out of Digital Reef on all devices. When that User attempts to log in again, they are required to re-enter the password even if they previously selected the Remember Me checkbox. (Changing a User's password also logs that User onof all devices.) For more information about the Login screen and overall process, please see About the eDiscovery Login Process.
Note: User activity is based on UI interaction with the server. Approximately 3 minutes before an Organization User approaches the inactivity timeout for a given session (where the timeout is determined by a System Administrator), the User will see a session expiration warning (with a countdown value) to notify the User that any unsaved changes will be discarded. When an Organization User sees this warning, the User has the option to reset the inactivity timeout for the session by clicking Stay logged in.