View Work Basket Task Details

> selected task > right-click > Task Details

The Task Details popup dialog for a selected task contains information specific to the type of operations (in progress or complete). For example:

  • A Search task
  • An Import task
  • A Reprocessing task
  • An Export task

Viewing the Task Details can help you track phases of a task, get more information about options in effect for the task, and gain key information for troubleshooting a task failure. The Task Details will include sections specific to the task as well as sections that apply to all tasks. For example, for key operations such as Import and Export, you can view the scheduling information, to see how resources were allocated.

Note: For any running task that is canceled, the task details will identify the user who canceled the task.

Some common sections of the Task Details are as follows:

  • AE Resource Stats - Displays the Analytic Nodes that have been involved in completing a Job. The primary Node is identified as the Master AE Resource. If additional Nodes are involved, they are identified individually as Helper AE Resources.
  • Execution Summary - Displays the amounts of time that a Job has been running, queued, or blocked. For SRI Prefix, you may see one Service Request Identifier (SRI) or a comma-separated list of associated SRIs, ending with a colon (:).
  • General Information - Displays the Service Request Identifier (SRI) and Task Handle information. In the event of a failure, you can use this information to help debug the source of the error.
  • Service Node State - The status of the Job (for example, Current State RUNNING). This information also appears in the Status column of the Job List.
  • Service Node Debug State - The current debug status of the task, which includes the Current Job State (previously known as the Current FSM State), Instance ID, and associated SRIs.
  • Scheduling Summary - Displays a summary of the scheduling information for the Job, such as the resources requested and allocated (for example, for an Import task, the scheduling summary information includes Master Component Cores Requested 0.50 cores, Master Component Memory Requested 256 MB, Master Component Memory Allocation 256 MB, and Master Component Cores Allocated 0.50 cores).
  • Scheduling Info - Displays scheduling information for components involved in the Job. These will vary based on the type of Job (for example, you will see Export-related components such as the ARCA agent for Export, Doc Manager components for Import, and vector-related VCA components when vectors are produced for operations such as near-duplicate processing).

The following sections describe more sections of Task Details that apply to a query-based Search, Import, Reprocessing, or Export task.

Note: The sections included in the Task Details are not in a fixed order. You may see the sections in a random order, in part based on the state of the operation when you view the details.

When you are done viewing the various sections of the Task Details for a given task, click Close.

Search Details

For a query-based search, you can use the Search Details section to view the following:

  • Description - Identifies the query as part of the Task description.
  • Search Target - Identifies the name of the view searched.

A query-based search also includes a Search Progress section, which lists information for the settings that apply to the search. An in-progress search will include the percentage complete that applies to each setting when you launch the popup, while a completed search will show 100 for the percentage complete:

  • Include Metadata and/or Synonyms - Tracks the expansion of the query to include metadata and synonyms, if applicable.
  • Perform Wildcard Expansion - Tracks the expansion of the query based on the use of wildcards, such as * (asterisk) and ? (question mark).
  • Search Index - Tracks the progress of the Search (that is, search of the terms in the index). This will not be populated if the Generate Reports option is selected for the search.
  • Include Families - Tracks the inclusion of families (MAGs and DAGs), as long as the Include Families option is selected for the search and the Generate Reports option is not selected for the search. Otherwise, it is not populated.
  • Search Index and Generate Reports - Tracks the requested generation of the reports as part of the Search process (so the user does not have to wait for them to be generated later). This field will not be populated unless the user has selected the Generate Reports option for the Search. If it is populated, the standalone Search Index field (and Include Families field, if the option is selected) will not be populated.
  • Create Per-Clause Report - Tracks the creation of the per-clause report for the clauses included in the query.

In general, the details for a query-based search issued without the Generate Reports option will include the following phase:

  • Phase (1) Usage Results: LUCENE_SEARCH_JOB

Additional phases depend on your selected settings. For example, if you perform a search with the Include Families option but without the Generate Reports option, you will also see the following phase when you view the details (for example, for a completed search):

  • Phase (2) Usage Results: MAG_EXPANSION_JOB

If you perform a search with the Generate Reports option, you will see the following "combined" phase, which includes the search, MAG expansion, and report generation (so you will not see the LUCENE_SEARCH_JOB or MAG_EXPANSION_JOB phases):

  • Phase (1) Usage Results: SEARCH_AND_CALCULATE_REPORT_JOB

Import Details

If you have permissions to view a Data Set Import task (Creating representation <representation level>), you can use the following section to see the configuration settings selected for the Import:

  • Representation Configuration - Reports the Index Settings for the Import Job, including the Language Detection, Numeric Quantities, Numeric Terms, Currency, OCR Processing, Pattern Detection, and Stop words in vectors settings.

You can also view each Phase of the Import task. In general, an in-progress or completed Import task for a Data Set with an Analytic Index representation level includes the following phases:

  • Phase (1) Usage Results: INDEX_JOB - Reports statistics about the initial indexing phase.
  • Phase (2) Usage Results: INDEX_MERGE_JOB - Reports statistics about the merge Job for the Index.
  • Phase (3) Usage Results: INDEX_COMMIT_JOB - Reports statistics about the commit Job for the Index.
  • Phase (4) Usage Results: EXTRACT_VECTORS_JOB - Reports statistics about the extraction of vectors for an Analytic Index.
  • Phase (5) Usage Results: VECTORS_COMMIT_JOB - Reports statistics about the save of vectors for an Analytic Index.

Some Phases are also transitory. For example, you may see an in-progress Import task at the Analytic Index representation level report the following phase:

Phase (1) Usage Results: CORPUS_VECTOR_DATA_REP_CREATE_JOB

You may also see the following phase reported early in the Import process:

Phase (1) Usage Results: DIRECTORY_JOB - Reports statistic about the initial directory Job.

A completed Import task will also include sections for related component work, such as Document Manager (DocMgr) operations.

Reprocessing Details

If you have the appropriate permissions, you can view the reprocessing options in effect for a given reprocessing task. The Reprocessing Details section of the details for a reprocessing task will display entries for the reprocessing options (separate lines for each option).

Example of Reprocessing Details when Reprocess Documents Children is selected:

Apply New Tag to Children                     False

Apply Parent Tags to Children                True

Document Timeout                                  5 Minutes

Message Archive Timeout                       10 Minutes

Reprocess Documents with Children       True

Scan Date                                                2017-11-15-19-28-08

Sync Document Children to Project Data   True

Update Native Files                     False

If you run the Reprocess operation with Reprocess Documents Only, the Extract from Container entry also appears as True or False, depending on the selection made for the Reprocess options.

Selecting View Details for a reprocessing task enables you to verify the reprocessing options in effect for the operation. The Reprocessing Details section of the details for a reprocessing task will display entries for the reprocessing options (separate lines for each option). See Reprocessing Options for an example.

You can also use View Details for a Load from External Area task to see the options selected. For example:

Example of Details when Load External OCR Text is selected:

Load External OCR Text                        True

Scan Date                                             2017-11-15-19-28-08

eDiscovery Export Details

If you have permissions to view the tasks associated with an eDiscovery Export, you can see sections that reflect the different phases of Export, depending on whether you view the details for an in-progress Export or completed Export task.

For an in-progress eDiscovery Export, you will see sections that reflect the different Export settings selected:

  • Export Output Format Options - For settings such as the Documents to Export criteria (such as tag criteria), the type of manifest (e.g., DAT or CSV), and the date/time format and time zone information.
  • Export Manifest Options - For manifest settings such as BegAttach starts with and ThreadGroup includes Attachments.
  • Export Duplicate Processing - For the Duplicates Processing mode and the Near-Duplicate settings.
  • Export Identifier Controls - For the Volume label, ID Prefix, Starting ID, Pad Size, and Page Level Numbering settings.
  • Export Email Options - For the email-related settings such as Separate Email Attachments, Include Container References, and Remove Attached Archives.
  • Additional File Options - For the production formats selected.

An in-progress eDiscovery Export will also report current phases. For example:

  • Phase (1) Usage Results: EXPORT_VIEW_CREATE_VOLUME_JOB
  • Phase (2) Usage Results: EXPORT_VIEW_ADD_PREPARE_JOB
  • Phase (3) Usage Results: EXPORT_VIEW_ADD_COMMIT_JOB
  • Phase (1) Usage Results: COLLECT_DOCUMENTS_COLLECT_JOB
  • Phase (2) Usage Results: PREPARE_JOB

An in-progress eDiscovery Export (for staging) will report current phases. For example:

  • Phase (1) Usage Results: COLLECT_DOCUMENTS_COLLECT_JOB
  • Phase (2) Usage Results: PREPARE_JOB
  • Phase (3) Usage Results: PROCESS_JOB
  • Phase (4) Usage Results: PREPARE_COMMIT_JOB
  • Phase (1) Usage Results: EXPORT_VIEW_ADD_PREPARE_JOB

A completed Export task that used tagging criteria to determine the documents to Export would report the following phases:

  • Phase (1) Usage Results: TAG_REASON_JOB
  • Phase (2) Usage Results: EXPORT_PRODUCE_JOB
  • Phase (3) Usage Results: EXPORT_COMMIT_JOB
  • Phase (4) Usage Results: EXPORT_MANIFEST_JOB

An eDiscovery Export will also include various sections for component work (for example, ARCA work and VCA work).

Tag Apply

An in-progress Tag Apply Job will also report current phases. For example, for tagging of selected searches from a Bulk Search:

  • Phase (1) Usage Results: MERGE_RESULT_VIEWS
  • Phase (2) Usage Results: APPLY_PREPARE_JOB
  • Phase (3) Usage Results: APPLY_COMMIT_JOB

For a regular Tag Apply Job (for example, outside of a Bulk Search), you would see the APPLY_PREPARE_JOB and the APPLY_COMMIT_JOB.